Privacy Policy – Raj’s Natural Stones

At Raj’s Natural Stones, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it. By using our website or services, you agree to the terms of this policy and our Terms and Conditions.

1. What Information We Collect

We collect two main types of information:

1.1 Personal Information

This includes details that identify you, such as:

• Your name
• Contact details (e.g., phone, email)
• ID information
• Communication history with us
• Preferences and past purchases on our site

We collect this info when you register, contact us, make a purchase, or interact with us online or in person.

If you don’t provide certain details, we might not be able to offer some services to you.

1.2 Non-Personal Information

This is data that doesn’t identify you personally. It includes:

• Your IP address
• Browser type
• Pages you visit on our site
• Time spent on each page
• Search terms used

We use this to improve our website and services. This data is anonymous and not linked to your personal information.

2. How We Collect Information

We collect your information:

• Directly from you when you use our site or services
• Through social media interactions
• From third parties like business partners
• From publicly available sources

3. How We Store and Protect Your Information

Your information may be stored electronically or in hard copy. We use security measures like:

• Restricted access
• Secure technology
• Data destruction when no longer needed

We do not store credit card details, and any payment information is handled securely through ANZ Bank.

While we do our best to keep your information safe, no system is 100% secure. Use the internet wisely.

4. How We Use Your Information

Raj’s Natural Stones may use your information to:

• Deliver our products and services
• Communicate with you (e.g., promotions, offers, updates)
• Improve your experience with us
• Conduct research and analysis
• Comply with legal obligations

We may send you marketing emails, but you can unsubscribe anytime by clicking the link at the bottom of the email.

5. Who We Share Your Information With

We may share your information with trusted third parties who help us:

• Fulfill orders
• Deliver services
• Conduct marketing and business analysis

These third parties are required to keep your data secure and only use it for the services we’ve asked them to perform.

Raj’s Natural Stones may also use service providers located overseas (for example, cloud storage or CRM systems).

6. Cookies and Online Tracking

We use cookies to improve your experience on our site. These help us:

• Run the site smoothly
• Understand how visitors use the site
• Remember your preferences
• Show you relevant ads

You can disable cookies in your browser, but some features of the site might not work properly.

We may work with third-party advertisers who use cookies to show you tailored content. You can opt out by contacting us at rajnaturalstone@gmail.com.

7. Accessing or Updating Your Information

You have the right to access or update your personal information. To do this, log into your account or email us at rajnaturalstone@gmail.com.

If you’d like us to delete your personal information, let us know and we’ll take care of it.

8. Questions or Complaints

If you have any questions or believe your privacy has been breached, please contact us at: rajnaturalstone@gmail.com

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. If they’re major changes, we might also notify you by email.

By continuing to use our site after any updates, you agree to the new terms. If you don’t agree, you should stop using the site.